Terms & Conditions

1. General

These Terms and Conditions apply to all purchases made through our website. By placing an order, the customer agrees to these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Availability

All products shown on our website are subject to availability. We make every effort to ensure that product descriptions, images, and details are accurate; however, errors may occur.

3. Pricing

All prices displayed on the website are inclusive of applicable taxes, unless stated otherwise. Prices may change at any time, but changes will not affect orders that have already been confirmed.

4. Orders

After placing an order, the customer receives an email confirmation. We reserve the right to refuse or cancel any order in cases such as payment issues, product unavailability, or suspected fraudulent activity.

5. Payment

Payments must be completed before the order is shipped. We accept common payment methods such as credit/debit cards and online payment services. All payments are processed securely.

6. Shipping

Orders placed before the daily cutoff time are shipped the same day. Delivery typically takes 3–5 business days within England. Shipping delays caused by carriers or external factors are not our responsibility. Customers receive a tracking link once the order has been dispatched.

7. Returns

Customers in England may return items within 30 days of receiving the order. Returned items must be in their original condition and packaging. Refunds are issued after the return has been received and inspected. Prepaid return labels are provided through our online returns portal.

8. Liability

We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the value of the order in question.

9. Privacy

We process personal data in accordance with applicable privacy laws. Customer information is used only for order processing, customer service, and necessary communication. We do not share personal data with third parties except as required to fulfill the order.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in the appropriate courts within this jurisdiction.